|
Assistant Manager/Barista
July 2012 – Present Beans & Brews Salt Lake City, UT §
Make and serve excellent beverages with
consistency and with speed
§
Able to quickly identify responsibilities and
complete them in a timely manner
§
Prioritize responsibilities to ensure business
operations are smooth and consistent
§ Distribute tips accordingly and with accuracy
§ Audit employee's tills and deposit profit into bank
§ Submit various orders to ensure that the business is fully stocked
§
Build rapport with customers by learning their
name, drink, interests, etc.
§
Create a relaxed, enjoyable atmosphere through
generating conversation with all customers
§
Problem-solve as needed in a resourceful,
professional manner
§
Count and reconcile register drawer
Assistant Manager/Barista
July 2010 – May
2012 Raw Bean Coffee House
Salt Lake City, UT
§
Make and serve consistently high-quality
beverages to customers in an extremely fast-paced environment
§
Memorize 175-200 customer’s names and drinks
to increase speed and productivity
§
Generate sincere conversation with each and
every customer to form a relaxed, enjoyable atmosphere
§
Create and post work schedule in a
time-efficient manner
§
Train new employee’s thoroughly
§
Complete various supply orders several times a
week
§
Find solutions to various issues that may
occur and handle them appropriately
§
Count and reconcile register drawer
Hostess
August 2009 -
February 2011 Buca di Beppo Salt Lake City, UT
§
Greet and thank customers in friendly and
inviting manner
§
Engage incoming parties in interactive tour of
kitchen and restaurant by producing fun and lively conversations
§
Take reservations, To-Go orders, menu
inquiries, etc.
§
Decide where to strategically seat incoming
parties
§
Able to be a strong team player and quickly
assess where assistance was needed on the team
Barista
June 2007 - August
2009 Firefly Coffee House Oregon, WI
§
Create a fun, relaxed environment for
customers by greeting them, creating conversation, getting to know them, etc.
§
Make and serve a wide variety of drinks and
sandwiches following proper food handling standards
§
Deliver customer orders quickly and efficiently
§
Clean floors, espresso machine, brewers, etc.
§
Restock coffee supplies and food inventory
§
Count and reconcile register drawer | 