Salt Lake City, UT 84103
daniwickingson@gmail.com
dwickingson.yolasite.com

 

 

Danielle Wickingson


Education

 

August 2011-Present         Salt Lake Community College        Salt Lake City, UT
GPA: 3.80

June 2009 Graduate         Oregon High School                    Oregon, WI
GPA: 3.45

Languages


Japanese—Level 3 on Japanese Proficiency Test

Work Experience

 

 

 

 

 

 

 

 

 

 

 

 

Assistant Manager/Barista
July 2012 – Present                Beans & Brews                 Salt Lake City, UT

§  Make and serve excellent beverages with consistency and with speed
§  Able to quickly identify responsibilities and complete them in a timely manner
§  Prioritize responsibilities to ensure business operations are smooth and consistent
§  Distribute tips accordingly and with accuracy
§  Audit employee's tills and deposit profit into bank
§  Submit various orders to ensure that the business is fully stocked
§  Build rapport with customers by learning their name, drink, interests, etc.
§  Create a relaxed, enjoyable atmosphere through generating conversation with all customers
§  Problem-solve as needed in a resourceful, professional manner
§  Count and reconcile register drawer

Assistant Manager/Barista
July 2010 – May 2012             Raw Bean Coffee House                Salt Lake City, UT

§  Make and serve consistently high-quality beverages to customers in an extremely fast-paced environment
§  Memorize 175-200 customer’s names and drinks to increase speed and productivity
§  Generate sincere conversation with each and every customer to form a relaxed, enjoyable atmosphere
§  Create and post work schedule in a time-efficient manner
§  Train new employee’s thoroughly
§  Complete various supply orders several times a week
§  Find solutions to various issues that may occur and handle them appropriately
§  Count and reconcile register drawer


Hostess
August 2009 - February 2011       Buca di Beppo                               Salt Lake City, UT

§  Greet and thank customers in friendly and inviting manner
§  Engage incoming parties in interactive tour of kitchen and restaurant by producing fun and lively conversations
§  Take reservations, To-Go orders, menu inquiries, etc.
§  Decide where to strategically seat incoming parties
§  Able to be a strong team player and quickly assess where assistance was needed on the team 

Barista
June 2007 - August 2009                 Firefly Coffee House                      Oregon, WI

§  Create a fun, relaxed environment for customers by greeting them, creating conversation, getting to know them, etc.
§  Make and serve a wide variety of drinks and sandwiches following proper food handling standards
§  Deliver customer orders quickly and efficiently
§  Clean floors, espresso machine, brewers, etc.
§  Restock coffee supplies and food inventory
§  Count and reconcile register drawer



Hardware and Software
   Proficient with Microsoft Office              
   Proficient with PC
   Type 60+wpm

Special Achievements
Two Week Japan Foreign Exchange (2007)
One Year Japan Study Abroad (2008-2009)
AFS Japanese Speech Contest (2008) 

Resume.pdf Resume.pdf
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Type : pdf
 
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